Dear Valued Customer,

hiBox will perform system maintenance on Sunday, Feb 23, 2025, at 00:00. 
This will result in a 8-hour maintenance window in which
SMTP/POP/IMAP/Webmail services may be temporarily unavailable.

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)

Dear Customer,

In response to Microsoft's decision to end support for the Windows native Mail 
application on December 31, 2024, Windows Mail will no longer be able to send or 
receive emails. Microsoft has provided a new version, Outlook for Windows 
(hereafter referred to as Outlook New), for use.

We have identified that some users may encounter connectivity issues when using Outlook New.
After testing by our team, we offer the following temporary solutions:

1.If you are unable to send, receive, or add email accounts using Outlook New:
  o Please click on the "Help" option in the interface.
  o Select "Switch back to classic Outlook."
  o Continue using the classic Outlook interface.

2.If you are unable to switch back to the classic Outlook interface smoothly:
  o We recommend using other free email software (such as Thunderbird) to send and receive emails.
    hiBox supports a variety of email software.
  o As some connectivity issues are related to the source of Outlook New, the hiBox technical team 
    will continue to work on resolving them. We apologize for any inconvenience this may cause and 
    appreciate your cooperation!

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)

Dear Valued Customer,

hiBox will perform system maintenance on Sunday, Oct 27, 2024, at 00:00. 
This will result in a 6-hour maintenance window in which
POP/IMAP/Webmail services may be temporarily unavailable.

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)

Dear Valued Customer,

Recently, We discovered that when opening some emails in hiBox webmail, the browser 
cannot view them properly.It has been confirmed that this situation occurs in versions 
of Google Chrome and  Microsoft Edge browser 129 or later, and the above problem has 
been reported to Google.

Before the browser solves this problem, it is recommended that you try switching to 
browsers such as Firefox and Opera, or use email software such as Outlook to accept 
the letter and view it.
 

We apology for the inconvenience.

If you have any question, feel free to contact us:
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)

Dear Valued Customer,

hiBox network in Taiwan will be down starting Sunday, May 26, 2024, at 00:00 for
network upgrade improvements. This will result in a 8-hour maintenance window in which
POP/IMAP/SMTP/Webmail services will be unavailable. The window is scheduled to begin at
00:00 AM and end at 08:00 AM on Sunday, May 26.

We apology for the inconvenience.

If you have any question, feel free to contact us:
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)

Dear Valued Customer,

hiBox network in Taiwan will be down starting Tuesday, Mar 12, 2024, at 03:00 for
network upgrade improvements. This will result in a 4-hour maintenance window in which
POP/IMAP/SMTP/Webmail services will be unavailable. The window is scheduled to begin at
03:00 AM and end at 07:00 AM on Tuesday, Mar 12.

We apology for the inconvenience.

If you have any question, feel free to contact us:
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)

Dear Valued Customer,

hiBox network in Taiwan will be down starting Sunday, Feb 25, 2024, at 00:00 for
network upgrade improvements. This will result in a 7-hour maintenance window in which
POP/IMAP/SMTP/Webmail services will be unavailable. The window is scheduled to begin at
00:00 AM and end at 07:00 AM on Sunday, Feb 25.

We apology for the inconvenience.

If you have any question, feel free to contact us:
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)

親愛的客戶您好：

近期發現有人假冒HiNet網域名稱小組名義，發送釣魚詐騙信件。
信件內容可能是：

【您所申請的網域名稱到期續用通知。如您欲繼續使用，請於到期日前儘速繳費】，並提供連結吸引收件者登入確認。

如果點選信件中的網頁連結，則會開啟釣魚網頁(偽裝官方網站的假網頁)，
竊取帳號密碼相關資訊，以進行非法或詐騙行為。
建議您不要開啟陌生寄件者的信件附檔或點選信件內文連結，以保護個人資訊與電腦安全。

為了保護個人資訊安全，也建議您經常變更郵件信箱密碼，安裝電腦防毒軟體並更新病毒碼。

如有任何問題或對收到的信件有疑慮，可致電客服0800-080-365詢問。

Dear Valued Customer,

hiBox will perform network maintenance on Sunday, August 12, 2023, at 00:00. 
This will result in a 6-hour maintenance window in which
POP/IMAP/Webmail services may be temporarily unavailable.

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)

Dear Valued Customer,

hiBox will perform system maintenance on Sunday, July 23, 2023, at 00:00. 
This will result in a 6-hour maintenance window in which
POP/IMAP/Webmail services may be temporarily unavailable.

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)

親愛的客戶您好:

hiBox於112/2/9上午發生郵件主機遞送異常情形，導致部份hiBox用戶寄出的信件未遞送至收件者。
經工程師緊急處理後，己於12:00排除異常狀況。

系統會將未正常遞送的信件退回給寄件者，退信原因為: Other mail system problem。
若收到此原因之退信，需麻煩用戶重新寄送。


造成使用上的不便，在此致上最深的歉意！

若您有任何問題，請致電7x24小時客服電話查詢，謝謝！
0800-080365

親愛的客戶您好:

hiBox於112/2/9上午發生郵件主機遞送異常情形，導致部份hiBox用戶寄出的信件未遞送至收件者。
經工程師緊急處理後，己於12:00排除異常狀況。

系統會將未正常遞送的信件退回給寄件者，退信原因為: Other mail system problem。
若收到此原因之退信，需麻煩用戶重新寄送。


造成使用上的不便，在此致上最深的歉意！

若您有任何問題，請致電7x24小時客服電話查詢，謝謝！
0800-080365

親愛的客戶您好:

hiBox於111/11/10 14:00因系統讀寫速度異常，造成webmail/pop/imap服務無法正常連線，部份郵件延遲送達。
經工程師緊急處理後己於16:10恢復正常，延遲的郵件也已遞送至您的郵件信箱。


造成您使用上的不便，在此致上我們最深的歉意！

若您有任何問題，請致電7x24小時客服電話查詢，謝謝！
0800-080365

Dear Customers,

Recently, there are phishing mails sent to our customers which purported to be 
from hiBox system administrator. Phishing mails are purposed to lead receivers 
to click links or execute attachments in the mail. Typical phishing mails contain 
some misleading instructions, such as, asking users to enter account/password in a 
fake website for agreement of continuation of usage after system upgrade, asking 
users to reset/change password by clicking links in the mail, which is a phishing 
site or a fake official website purposed to steal users' account/password, and urging users 
to download/execute attachments in the mail, which are infected with malware.

For your information safety, please do not open suspicious mails, and do not click 
links or execute attachments within. Moreover, we recommend you to change your password 
regularly, verify your email forwarding setting on hiBox Webmail if containing suspicious 
addresses, and install an anti-virus software that its virus patterns are up-to-date. 

If you receive any unsolicited mails asking for your account/password, 
please give a call to 0800-080-365 for further verification.

親愛的客戶您好: 

為提供客戶更好的服務品質，hiBox將於 2022/8/20 (六) 08:00 ~ 12:00 進行設備維護。

作業期間，hiBox提供的管理介面可能會短暫無法連線，
煩請稍後再試。

造成您使用上的不便，在此致上我們最深的歉意！感謝您的配合！ 

若您有任何問題，請致電7x24小時客服電話查詢，謝謝！
0800-080365(台灣) 

Dear Valued Customer,

hiBox enables the DKIM email authentication mechanism for 
mail accounts with default domain names (hibox.biz, hibox.hinet.net). 

In addition, it is open to applying for a trial for customers who use a designated 
dedicated domain name and are managed by hiBox for DNS hosting (after the trial, 
a setting fee will be charged for agreeing to transfer to a formal lease).

DKIM (DomainKeys Identified Mail) is the standard email verification method 
that includes digital signatures in outgoing mail. When the incoming mail server 
receives a message signed as a DKIM, it can verify that the message is indeed 
coming from the sender and not the user who is impersonating the sender. 
DKIM also checks and confirms that the contents of the email have not been 
changed after it has been sent.


If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)

Dear Valued Customer,

Recently, users of hiBox in China have been unable to connect and use the problem.
After testing, the service in Taiwan area is used normally, but users in China area
may get the wrong IP due to the interference of the Great Firewall of the China,
resulting in abnormal DNS resolution. Therefore, it cannot connect to the correct 
website or service normally.

It is recommended to respond to the local ISP in China for their DNS 
resolution abnormalities.

Users who cannot connect normally in China can also temporarily use the following 
settings instead:
Webmail: https://www.chthibox.net
pop/imap: pop.chthibox.net
smtp: smtp.chthibox.net
Adminstrator Login: https://apply.chthibox.net/admlogin.php
Quarantine: https://210.71.187.211/

The above will happen once, the first may happen because of the nature of SSL 
security's consecutive naming!

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)

親愛的客戶您好: 

hiBox於111/2/15 15:20因網路異常，造成webmail/pop/imap/smtp服務無法連線，
經工程師緊急處理後己於19:40恢復正常。

造成您使用上的不便，在此致上我們最深的歉意！

若您有任何問題，請致電7x24小時客服電話查詢，謝謝！
0800-080365

Dear Valued Customer,

China area customer service hotline will be terminated on 2021/12/31.

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)

hiBox network in Taiwan will be down starting Sunday, October 17, 2021, at 00:00. 
This will result in a 6-hour maintenance window in which
www.hibox.hinet.net website/POP/IMAP/SMTP will be temporarily unavailable connect or login. 
The window is scheduled to begin at 2021/10/17 00:00 AM and end at 2021/10/17 06:00 AM. 

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

Dear Valued Customer,

To improve security, 
hiBox will disable support CBC ciphers for TLS connection from January 1, 2022 
to ensure network transmission security.

If your browser does not enable hiBox webmail service (WebMail), 
we suggest you update your browser version or use another browser.

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

hiBox network in Taiwan will be down starting Sunday, January 16, 2021, at 23:30. 
This will result in a 6-hour maintenance window in which
www.hibox.hinet.net website/POP/IMAP/SMTP will be temporarily unavailable connect or login. 
The window is scheduled to begin at 2021/1/16 11:30 PM and end at 2021/1/17 06:00 AM. 

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

hiBox network in Taiwan will be down starting Sunday, December 26, 2020, at 23:30. 
This will result in a 6-hour maintenance window in which
www.hibox.hinet.net website/POP/IMAP will be temporarily unavailable login. 
The window is scheduled to begin at 2020/12/26 11:30 PM and end at 2020/12/27 06:00 AM. 

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

hiBox network in Taiwan will be down starting Sunday, December 13, 2020, at 00:00. 
This will result in a 6-hour maintenance window in which
www.hibox.hinet.net website/SMTP/POP/IMAP will be temporarily unavailable connect. 
The window is scheduled to begin at 00:00 AM and end at 06:00 AM on Sunday, Dec. 13. 

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

Dear customer,

The TLS 1.0 encrypted transmission protocol has proven to have loopholes, 
which can be exploited by hackers to crack encrypted information.

If your computer's operating system is older than Windows 8 ,
 or Microsoft Outlook is older than Outlook 2007, and you have set up an encrypted 
 connection to send and receive mail,Because the aforementioned environment 
 only supports TLS 1.0 encrypted transmission protocol, 
in order to protect your data security, it is recommended that you upgrade your 
operating system to support the more secure TLS 1.2 encrypted transmission protocol.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

hiBox network in Taiwan will be maintenanced starting Tuesday, September 1, 2020, at 14:30. 
POP & IMAP server in China will be temporarily unavailable login. 
The window is scheduled to begin at 14:30 AM and end at 16:30 AM on Tuesday, Sep. 1. 

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

hiBox network in Taiwan will be down starting Sunday, August 30, 2020, at 00:00. 
This will result in a 6-hour maintenance window in which
www.hibox.hinet.net website/SMTP/POP/IMAP will be temporarily unavailable login. 
The window is scheduled to begin at 00:00 AM and end at 06:00 AM on Sunday, Aug. 30. 

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

Dear Valued Customer,

hiBox will perform scheduled maintenance on Thursday, Mar 26, 2020, at 20:00. 
This will result in a 3-hour maintenance window in which
following sites may be temporarily unavailable.

https://www.hibox.hinet.net
https://apply.hibox.hinet.net
https://archive.hibox.hinet.net
https://quarantine.hibox.hinet.net

The window is scheduled to begin at 20:00 AM and end at 23:00 AM on Thursday, Mar 26. 

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

Dear Valued Customer,

To improve security, 
hiBox will disable the following encryption services from February 12, 2019 
to ensure network transmission security.

1. Due to security risks in the TLS 1.0 and TLS 1.1 encryption protocols, 
they will be discontinued from 2020/2/12.
Currently, the latest mainstream browsers all support TLS 1.2 and above. 
If your browser cannot open hiBox website, 
We recommend that you update your browser version or change related settings (check "Use TLS 1.2").

2. Disable the SHA security hash algorithm of TLS (SHA256 and SHA384 are not affected).
If your browser does not enable hiBox webmail service (WebMail), 
we suggest you update your browser version or use another browser.

 
We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

Dear Valued Customer,

hiBox network in Taiwan will be down starting Sunday, December 22, 2019, at 00:00 for
network upgrade improvements. This will result in a 4-hour maintenance window in which
www.hibox.hinet.net website/SMTP/POP/IMAP will be temporarily unavailable. 
The window is scheduled to begin at 00:00 AM and end at 08:00 AM on Sunday, Dec 22. 

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

Dear Valued Customer,

hiBox will perform scheduled maintenance on Friday, Jan 25, 2019, at 23:00. 
This will result in a 2-hour maintenance window in which
POP/IMAP/SMTP/Webmail services may be temporarily unavailable.

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

Dear Valued Customer,

hiBox network in Taiwan will be down starting Sunday, December 9, 2018, at 00:00 for
network upgrade improvements. This will result in a 4-hour maintenance window in which
www.hibox.hinet.net website will be unavailable. The window is scheduled to begin at 
00:00 AM and end at 04:00 AM on Sunday, Dec 9. 

We apology for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

Dear valued customer,

hiBox proxy service IP in Guangzhou will be change at 2018/09/30 00:00

New IP:

SMTP：smtp.can.hibox.hinet.net -> 116.204.5.246
IMAP: imap.can.hibox.hinet.net -> 116.204.5.245
 POP: pop.can.hibox.hinet.net  -> 116.204.5.245

We apologize for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

Dear valued customer,

Due to anomalous system settings, 
your email arrived at 6/4 18:00~18:40 may appear more <xxxx>@hibox.hinet.net recipients.

If you have a reply letter and got reject mail, 
you can remove the extra recipient <xxxx>@hibox.hinet.net.
 
We apologize for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

Dear valued customer,

hiBox will disable 3DES encryption for security issue since 2018/12/1. 

Internet Explorer 8 on Windowns XP will not be able to dispaly webpages properly.

It is recommended that you immediately use another browser: 

Download Google Chrome: https://www.google.com.tw/chrome/
Download Firefox: https://www.mozilla.org/zh-TW/

We apologize for the inconvenience.

If you have any question, feel free to contact us: 
7 X 24 Toll Free Customer Service: 0800-080-365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

Dear valued customer,

If you have MS Outlook 2016 configured to download your email by using POP3, 
and you experience one of the following symptoms.

.After Outlook download your email, all the email message on the server 
 are deleteed from the Inbox.
.Email messages are download multiple times in Outlook, 
 causing duplicate items.

Microsoft official website announced has been found that the above problems, 
and is currently being processed.

We recommend that you can temporarily switch to hiBox webmail to receive and send mail, 
and to wait for Microsoft to fix this problem.

Thank you ! 

Dear valued customer,

Due to mobile operating system (Android & iOS) compatibility issues, 
hiBox have to terminate App services. 

A new synchronization mode is ready and the operating manual is available 
on webmail "System Announcement" area as well. 

Thank you ! 

The application for upgrade is available  online now !  Please login administration system for details.

hiBox proxy service in Guangzhou, China will be down starting Friday, Nov 27, 2015,at 21:00 
and end at 6:00 on Saturday, Nov 28. for maintenance and upgrade improvements.
This will result in a 9-hour maintenance window in which can.hibox.hinet.net, 
smtp.can.hibox.hinet.net and pop.can.hibox.hinet.net will be unavailable. 

This maintenance affects all customers and web site visitors 
using hiBox proxy service in Guangzhou. 

However, services in Taipei , Shanghai and USA are available during the maintenance period. 
We apologize for the inconvenience.

Taipei: https://www.hibox.hinet.net 
Shanghai: https://can.hibox.hinet.net 

USA: https://usa.hibox.hinet.net

The application process for the trial of hiBox new platform has now opened. 
Please login management system for more information.

Dear Valued Customer : 

To provide customers with better and more comprehensive services, 
hiBox launches new service platform since November 1,2015 (URL: https://w3.hibox.hinet.net).
All new customers will be provided a new platform since November 1, 2015. 
The new platform has significantly strengthened mail information security, domain management, 
cloud integration, message synchronization.
hiBox expect all customers to have a better, more stable, more secure service.

hiBox customers on eralier platform may apply for the new platform services trial since 
November 16, 2015 and may apply for upgrade to the new platform since December 16 , 2015.
The offical announcement for details will be revealed on hiBox website.

hiBox thanks for all customers' support. Providing better, more stable, 
more secure services is our constant pursuit of the goal!

			
Dear Valued Customer,

hiBox network in Taiwan will be down starting Sunday, September 4, 2011, at 1:00 for
network upgrade improvements. This will result in a 2-hour maintenance window in which
www.hibox.hinet.net domain will be unavailable. The window is scheduled to begin at 
1:00 AM and end at 3:00 AM on Sunday, Sep 4. However, the following websites are 
available for accessing your messages during the maintenance period: 
http://www3.hibox.hinet.net 
http://sha.hibox.hinet.net 
http://can.hibox.hinet.net 
http://usa.hibox.hinet.net 

We apology for the inconvenience.

			
hiBox would like to remind you again of the importance of choosing a strong password to 
prevent password hacking. Some hiBox users become the victims of hackers because of using 
weak or easy-to-guess passwords. Easily guessed passwords that are too short; too simple; 
or that contain common words. A strong password should consist of at least eight characters 
that are a combination of letters, numbers and symbols. Strong passwords also do not contain 
words that can be found in a dictionary or parts of your email account. We strongly recommend 
that you change your password immediately if you have a weak one.

Thank you!

			
In addition to Taipei(02), Taichung(04), Hsinchu(035) and Kaohsiung(07), 
hiBox launches fax mailbox service in Taoyuan and Tainan(area code “032”
and “06”) in response to the environmental protection and energy-saving 
concepts.

The hiBox fax mailbox service, providing an email account with a virtual
fax number, enables you to receive fax or email messages. It would help
you not only save the cost for purchasing fax machines, but also contribute
to environmental protection. If you are interested in this service, please 
call the Customer Service Hotline 0800-080365. 
Thank you!

			
After hiBox launched proxy services in Shanghai and Guangzhou, China, the proxy 
site in USA is now ready for you to smooth your usage of hiBox globally. 

Here are the settings:
Option 1: For web mail service, the URL is:(http://usa.hibox.hinet.net).
Option 2: For mail client (like outlook/outlook express or thunderbird), 
          simply change the incoming/outgoing mail server:
          Incoming mail server (POP3)=> pop-usa.hibox.hinet.net  
          Outgoing mail server (SMTP)=> smtp-usa.hibox.hinet.net 
          (support port : 587 and 25)

Detailed steps, refer to operating manuals(USA hiBox setup) 

If you have any question, feel free to contact us: 
Email: service@hibox.hinet.net
7 X 24 Toll Free Customer Service: 0800-080365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)

After hiBox launched proxy service in Shanghai last year, another proxy site in Guangzhou 
is now ready. You may choose any one of them to serve you. In case there is any network 
problem in the use of hiBox service in China.
Here are the settings:
Option 1: For web mail service, the URL is:(http://can.hibox.hinet.net)。
Option 2: For mail client (like outlook/outlook express or thunderbird), 
          simply change the incoming/outgoing mail server:
          Incoming mail server (POP3)=> pop.can.hibox.hinet.net
          Outgoing mail server (SMTP)=> smtp.can.hibox.hinet.net

If you have any question, feel free to contact us: 
Email: service@hibox.hinet.net
7 X 24 Toll Free Customer Service: 0800-080365 (Taiwan)
7 X 24 Customer Service: 021-52305900 (Shanghai, China)				
		  

In addition to Taipei(02), Taichung(04) and Kaohsiung(07), hiBox launches fax mailbox service
in Hsinchu(area code “03”) in response to the environmental protection and energy-saving
concepts.
The hiBox fax mailbox service, providing an email account with a virtual fax number, 
enables you to receive fax or email messages. It would help you not only save the cost 
for purchasing fax machines, but also contribute to environmental protection. 
If you are interested in this service, please call the Customer Service Hotline
0800-080365. Thank you!

In order to enhance the quality of message delivery between Taiwan and China,
hiBox has set up the proxy servers in Shanghai, China.
In case there are any network problems in the use of hiBox service in China, 
you may use the hiBox proxy servers in Shanghai.
Following is the way to use it:
Option 1: For web mail service, here is the URL:(http://sha.hibox.hinet.net)。
Option 2: For mail client (like outlook/outlook express or thunderbird), 
          simply change the incoming/outgoing mail server:
          Incoming mail server (POP3)=> pop.sha.hibox.hinet.net
          Outgoing mail server (SMTP)=> smtp.sha.hibox.hinet.net

If you have any question, feel free to contact us: Email: service@hibox.hinet.net 
or 7 X 24 Toll Free Customer Service: 0800-080365